orderfaq

How long is the video?

Each How to Break Dance video is 30 minutes long.

How long does it takes for the videos to arrive?

Online orders usually five to ten within the U. S.

Outside the U.S. seven to fourteen days.

What is the address to send mail orders to?

United Breakers Association Inc

PO Box 820244

Dallas, Tx. 75382-0244

How do I get an order form for mail or FAX orders?

If you prefer not to use your credit card on-line, you can either
fax us your credit card order, or pay by money order or postal
order or check. For fax orders or mail, enter your ordering info at
the order videos button form then print page with total and
shipping then Fax or mail in to address listed above.

Mail orders usually takes a around two to three weeks to arrive

anywhere in the continental U.S. (remember check/ money order
must clear first before shipping) Outside the U.S. it may take
around three to four weeks.

How much do the How to Break Dance videos cost in foreign
currency?

Your purchase will be automatically converted by your credit
card company to your local currency. The exact exchange rate
varies from day to day. To get an estimate of the exchange rate,
you can use the

How safe is it to order online?

We regard safety in online ordering to be our first priority. All
personal details, including your credit card number are
protected by SSL (Secure Sockets Layer), the industry standard
and among the best and safest processing available today for
secure commerce transactions.

How fast is my order processed?

Your order will be shipped within 24 hours of your online
purchase.

Will the order have a tracking number?

Yes, all orders are sent witn a UPS tracking number or Postal

delivery confirmation depending on method of delivery.

Is there rush delivery available?

Yes. Once you access the shopping cart you will have shipping

options for next day/ 2nd and others.

What is the cheapest shipping available.

UPS ground, delivery arrives in 5-8 days.

What is PAL Format?

PAL Format is for foreign and European orders it is a video
format that will not work in US VCRS (NTSC), reason being the
electric current is different in Europe due to that electrical
appliances such as a VCR will move at a different rate of tape
speed.

What happens if I have not received my order?

All orders are guaranteed to arrive! Unfortunately there may be

times where the postal service may have delivery trouble which
is beyond our control. In such a case, please allow for the
maximum delivery time to elapse before making any inquiries.

At that time

please notify us either by mail or email with your full name,

address, phone, email and date the check was cashed or the

money order number so we can verify the information in our
data files and to also trace the shipment. If by then you haven't
received your shipment, we will be glad to send you another
copy.